Personal data refers to data which allows You to be specifically identified as individual person. Mira may also collect “non-personal data” meaning it can’t be used to specifically identify any persons. Non-personal data may also be the result of removing personally identifiable parts from the data.
We collect and use both types of data and combinations of both types. We are not responsible for the actions of third-party people, companies or services, the content of third-party sites or services, the use of data You provide to them or any products or services they may offer.
2. COLLECTING AND USING PERSONAL DATA
We will only collect personal data to the extent necessary for providing our services and to enable You to use Mira based on an agreement with you. Personal data may be collected and used for the purposes of creating user accounts, user profiles, using, maintaining and developing Mira , contacting users, providing services and products, sending customer information and marketing communications (as outlined below and as applicable under the applicable laws) to users, enabling use of Mira and communication in Mira and between users, conducting research and creating reports for internal use.
Mira will pursue to take appropriate measures to prevent unauthorized access to personal data, any inappropriate use thereof and any possible inaccuracies. All personnel processing personal data are obliged to keep such data strictly confidential. We may store data on servers and equipment in other countries (as outlined below). By using Mira You always disclose data to Mira. Your data will be kept private unless You choose to disclose it or parts of it to other users (in connection with Your interacting with other users, as outlined below). To enable You to interact with other users, Mira may at times offer You the ability to post content (such as recipes, meal plans and other content) in connection with Your use of Mira (including chat and other forums).
By interacting with other users, You may choose to disclose information to other users through Mira , e.g. private users can share their medical data such as lab tests, diseases, treatment and medication, symptoms with professional users. Mira is not responsible for any disclosures by the other users of such personal (or other) data You have chosen to share.
3. COLLECTED PERSONAL DATA AND SOURCES AND ACCURACY OF DATA
The type of data We collect and store will vary depending on Your use of Mira and Your activity. We may collect the following personal data when You sign up for Mira , or later in connection with Your use of Mira :
- first name and last name
- company name of professional users
- contact data (postal address, e-mail address and telephone number)
- birth date
- years of experience of professional users
- language preferences
- user name and password
- starting and ending moment and method of the customer relationship
- direct marketing choices
- interests and other information provided by the customer
- dietetic information and other health and nutritional details required for the provision of services
- anthropometric information
- location data
- information of the use of our products and services
- payment information of professional users
- technical data sent to us by your digital devices (such as computers and mobile devices) as well as information related to cookies and other similar technologies
- recordings of customer service e-mail correspondence and telephone conversations
- campaigns and promotions directed to the customer, as well as their use
- purchase history
- billing, delivery, returns and payment collection data (excluding bank account or credit card information unless needed for reimbursement purposes)
- content, correspondence and consequences related to feedback and complaints
Mira may be able to access Your user account(s) in third-party services (including associated data and other material) to allow You to interact with such third-party services using Mira . Mira may be able to connect to Your user account(s) in third-party services to interact with such third-party services to allow You to use Your data and other material and, consequently Mira may be able to obtain certain data from Your user account(s) in third-party services when such third-party services permit such interaction.
IP-addresses, operating system, access and usage times and activity logs, browser type and language and referring website addresses might be collected automatically also when You use Mira . Mira may use this information to monitor and analyze the use of the services, contact You about Your experience with Mira sites and services and notify You about company news and promotions. Mira collects data about all of Your interactions with Mira and with the other users inside Mira (including chat) via server log files and other activities in Mira and within Mira related services. We may, at our own initiative or upon Your request, complement, correct or delete incomplete, inaccurate or outdated personal data.
4. DISCLOSING AND TRANSFERRING YOUR DATA
Mira does not sell, trade, or otherwise disclose Your personal data to third parties unless otherwise stated below.
In addition, We may share Your personal data based on a valid order from a court or other official body with sufficient authority, if required under any applicable law or regulation, or to enforce the Terms of Service of Mira and to investigate possible infringing use of Mira as well as to guarantee safety of Mira .
Furthermore, We may share your personal data as part of any merger, acquisition, sale of company assets or transition of service to another provider. This also applies in the unlikely event of an insolvency, bankruptcy or receivership in which Your personal data would be transferred to another entity as a result of such a proceeding.
We reserve the right to use anonymized data for the purposes outlined in the Terms of Service, including to enhance Mira. Anonymized data means that data is made anonymous (e.g. aggregated data from statistical analyses of users’ aggregate behavior) and cannot be used to identify individual users. Such aggregate or anonymous data about You may be shared with advertisers, business partners and other third parties. If You have given your consent to share your data with third parties for their own marketing purposes, such marketing is governed by their separate privacy policies.
Our service providers and other partners in the United States comply with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention when We transfer personal data to such service providers and partners.
5. PROTECTING PERSONAL DATA (DATA SECURITY)
Your personal data will be maintained in external service providers’ servers with appropriate safeguards, such as password protection, granting the access to the stored data only to Mira. The personal data is protected by appropriate industry standard, technical and organisational safety measures. The data will be accessible only to persons or organizations operating by Mira’s assignment or on behalf of Mira expressly authorized by Mira.
Although We make good faith efforts to store the data collected on the services in a secure operating environment that is not available to the public, and use only reliable partners We cannot guarantee the absolute security of that data during its transmission or its storage on our systems. We do not represent or warrant that Your personal data will be protected against, loss, misuse, or alteration by third parties.
6. COOKIES AND THIRD-PARTY SERVICES
- your device identifier,
- MAC address,
- geo-location data, and
- IP address.
7. OUR POLICIES CONCERNING CHILDREN
If we learn that we have inadvertently gathered personal data from a child under 15 years of age, we will take reasonable measures to promptly remove that data from our records.
8. STORAGE TIME OF PERSONAL DATA
We will not retain Your personal data for longer than is necessary for the defined purpose of the processing of personal data or for legal requirements. For instance, we may retain some information for a few years after you have discontinued the use of Mira by closing your Account, if this is necessary to meet our legal obligations or to exercise, defend or establish legal rights.
9. ACCESS TO AND CONTROL OVER PERSONAL DATA
You are entitled to review any data collected on You and stored by us, if any. Should You wish to exercise the above right to review stored data on You, You should send a signed request thereof to Mira using the contact details below.
If there should be a mistake in Your personal data or it should be incomplete, You have the right to demand correction of the erroneous data or completion of the data by contacting Mira using the contact details below.
If you no longer wish to use Mira , or subject to other applicable legal provisions, You have the right to request Mira to erase Your personal data stored by it to the extent that it’s further processing is not necessary or allowed by law.
You will only receive direct marketing from us in electronic form (such as email), if You have opted-in for such direct marketing by giving Us Your consent. Users may opt-out of receiving direct marketing and promotional e-mails by following the instructions included in all those emails, or informing Mira about this using the contact details below. You may also separately opt-out of receiving only such marketing, which includes profiling related to it. If You opt-out, Mira may still send You non-promotional customer information, such as emails about Your account or Mira’s ongoing business relations.
In addition to the foregoing, You have at any time the right to object all such processing of Your personal data which is based on legitimate interests of either Mira or third parties.
You have the right to request Mira to restrict the processing or your personal data for the time it takes to verify the accuracy of Your personal data after You might have contested it, when Mira no longer needs Your personal data for the purposes of processing, but is entitled to store it for the establishment, exercise or defense of legal claims, or on other grounds defined in the applicable data privacy legislation.
[Finally, upon Your request You also have the right to receive the personal data concerning You that You yourself have provided to Mira in a structured, commonly used and machine-readable format and to transmit that data to another data controller, for the part that the processing of Your personal data has been carried out by automated means. You have the right to have Your personal data transmitted directly from Mira to another controller, where this is technically feasible.]
10. CHOICE OF LAW AND THE RIGHT TO LODGE A COMPLAINT TO THE SUPERVISORY AUTHORITY
In case You suspect a breach of data protection legislation and the matter is not solved amicably between You and us by negotiating, you may contact the Finnish Data Protection authority to lodge a complaint.
Latest update: 31.10.2019
12. CONTACT INFORMATION
Mira Health Kft.
Ráday utca 37.